Swiftly BD is Bangladesh’s premium online shopping destination offering a wide range of products including home décor, gadgets, accessories, electrical items, and household essentials.
- Affordable pricing without compromising quality
- Fast and reliable nationwide delivery
- Secure payment options for worry-free shopping
- Dedicated customer service and after-sales support
Our goal is to make online shopping in Bangladesh simple, safe, and enjoyable for everyone.
Placing an order is simple and quick. Here’s how:
- Browse our categories or search for the product you want.
- Select the product and click “Add to Cart”.
- Review your cart and proceed to Checkout.
- Enter your shipping address, contact details, and payment method.
- Confirm your order and wait for a confirmation SMS or email.
💡 Tip: You can also create a Swiftly BD account to track your orders easily and enjoy a personalized shopping experience.
At Swiftly BD, we’ve kept payments simple, safe, and reliable with the two most trusted mobile banking services in Bangladesh:
🔹 bKash
- Pay instantly from your bKash account
- Works with both bKash App and USSD (*247#)
- Secure and fast, available 24/7
- Widely trusted and used across Bangladesh
🔹 Nagad
- Pay easily through your Nagad wallet
- Supports payments via Nagad App and USSD (*167#)
- Low transaction fees with a smooth checkout process
- Reliable and safe, backed by Bangladesh Post Office
✅ All payments are SSL-encrypted for maximum security, ensuring your personal and financial information remains fully protected.
Delivery times depend on your location:
- Dhaka City: 1–3 business days
- Outside Dhaka: 3–5 business days
- Remote Areas: Up to 7 business days
We work with trusted delivery partners to ensure your package arrives safely and on time.
Yes, delivery charges vary depending on the product size, weight, and location:
- Small/lightweight items → Lower delivery fee
- Large/bulky items (like electrical appliances) → Higher delivery fee
💡 The exact delivery charge will be shown at checkout before you confirm your order.
We want you to shop with confidence at Swiftly BD. We offer a 3–7 day return or exchange policy, depending on the product type.
✔️ Eligible for Return/Exchange:
- Wrong product delivered
- Damaged/defective product
- Product not matching the description
❌ Not Eligible:
- Used products
- Items without original packaging
- Clearance sale products
For electronics and gadgets, manufacturer/seller warranty policies may also apply.
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Yes, selected gadgets, electrical, and household appliances come with official warranty support. Warranty information is mentioned on the product page.
For products without manufacturer warranty, we provide seller support for a limited period (usually 7 days for basic testing).
Once your order is shipped, you will receive:
- An SMS notification with delivery details
- A tracking ID (if supported by the courier)
You can use this tracking ID on our delivery partner’s website/app or contact our Customer Support team for updates.
If you want to track in real time go on Track Order Page
Absolutely ✅ We prioritize customer safety with:
- SSL-secured transactions to protect your data
- Verified suppliers and quality-checked products
- Encrypted payment gateways (bKash, Nagad, Cards)
- Privacy protection – your personal data is never shared without consent
We’re always here to help!
- 📞 Hotline: [Insert Phone Number]
- 📧 Email: [Insert Email Address]
- 🌐 Contact Page: [Insert Contact Page URL]
- 💬 Live Chat: Available during business hours
Our customer support team is friendly, professional, and ready to assist you with any questions.
📌 Quick Answers (Summary):
- Delivery within 1–5 days nationwide
- Multiple secure payment options
- Easy 3–7 day returns
- Warranty available for selected products
- Customer support 24/7